Did you know that E-Commerce Fulfillment is one of the most important parts of satisfying the online consumer?
Think about it. What do consumers want these days? Speedy delivery is always at the top of their list of demands. But the only way to decrease delivery times is to have more warehouse locations and better logistics solutions. Not convinced? Then check out this quote from Bloomberg News:
"The rise of Amazon and other E-Commerce companies has increased the need for warehouse space by retailers seeking to expand their digital operations and cut delivery times."
Or how about the fact that Shopify, one of the biggest names in E-Commerce, decided to "spend $1 billion to create a network of fulfillment centers in the US, positioning itself as a smaller rival to Amazon's fulfillment service," according to another Bloomberg News article.
This need increases the complexity of doing business for E-Commerce merchants and their E-Commerce fulfillment partners. But there are solutions that can keep everyone happy.
How a WMS Helps with Third-Party-Logistics (3PL)
According to a supply chain study by DHL, nearly half of all retail companies use a hybrid approach that combines in-sourced and outsourced fulfillment of online orders. When combined with companies that exclusively outsource this part of the supply chain, 60% of E-Commerce companies outsource some or all of their fulfillment.
Third-party logistics solutions are common in this new E-Commerce environment. They are one of the many ways that companies are keeping up with consumer demand. But when partnering with a 3PL, merchants can come across issues with communication, creating discrepancies in their warehouse data. This quickly affects their customer experience.
The good news is that your customer satisfaction level doesn't have to suffer. A warehouse management system (WMS) can keep both merchant and E-Commerce fulfillment company in the loop so that the customer gets a smooth and event-free purchasing experience.
A modern WMS like Pulpo can:
- Reduce the time required to fulfill an order.
- Reduce errors due to manual tasks.
- Track the performance of the warehouse process.
No more lost inventory
Track every warehouse item from the cloud in one dashboard.
Automate your orders with API integrations for ERP and online shopping software.
Directed put-away allows you to store inbound inventory faster and more efficiently.
E-Commerce fulfillers and merchants can work together
Pulpo WMS provides a solution for both Fulfiller and Merchant. As a Fulfillment professional, you can take care of all your E-Commerce clients in one single instance of Pulpo WMS. No need to separate the goods for every merchant into different zones or areas of the warehouse, because Pulpo WMS helps you to stay in control and maximize the use of your space. As a Merchant, you'll know that your orders are getting processed faster and more efficiently, including fewer out-of-stock issues, so that your customers remain happy and want to order from you again.
Connect Pulpo WMS with any E-Commerce platform so the Merchant can send information automatically to the Fulfillment warehouse.
E-Commerce Fulfillers can get new Merchants up and running with Pulpo quickly and easily.
Pulpo's open API allows Fulfillers to handle orders for several different Merchants, all connected to the fulfillment warehouse through the API.
Process orders for multiple merchants in one workflow rather than having to separate your operation into a different team for every single client.
With the trend toward next day delivery being a necessity, more E-Commerce Fulfillers are setting up smaller warehouses close to multiple cities rather than having one big warehouse location. Pulpo keeps all your stock accounted for.
Your staff can be trained to use Pulpo in a single day and you can customize and configure the software without needing to know code. It's that easy.
You Shouldn't Have to Deal with These Headaches:
There's no need to be anxious about the changes required to switch your E-Commerce inventory and warehouse management systems away from outdated systems and manual processes to a modern SaaS approach. Pulpo WMS makes the change easy, and our customer support will help you every step of the way. There's absolutely no reason that you should continue dealing with the headaches caused by inefficient solutions.
Headache #1 - Orders sent and received through email
Pulpo's Solution: Integrate the fulfillment warehouse operation seamlessly with the merchant IT, so order processes become automated.
Headache #2 - Confusing reporting from your IMS or WMS
Pulpo's Solution: Track orders from start to finish, including receiving, put-away, storage, picking, packing, and dispatch, so you know where staff's time is being spent and financial resources are going.
Headache #3 - Lack of collaboration between Merchant and Fulfiller
Pulpo's Solution: Pulpo offers advanced features, such as service kitting, conversions and inspection tasks, so the Fulfiller can efficiently offer added value services to Merchants.
Why Pulpo WMS Is the Best Solution for Merchants and 3PL E-Commerce Fulfillers
Old methods of managing inventory are slow, inefficient and too expensive. Even the existing inventory management software suffers from this issue. Pulpo runs Software-as-a-Service (SaaS) and allows you to get the most up-to-date features in warehouse management solutions.
This includes integrations with leading systems like Plentymarkets, The E-Commerce ERP.
With Pulpo WMS, you get:
- The flexibility to easily integrate your WMS with a well-defined API.
- The ability to let administer warehouse- or user-configurations without having to write code.
- Fast and scalable solutions for adding new warehouses in different locations.
- An intuitive user experience that reduces training time.
- Easy integration with ERP or online shops.