🐙 Prevent Accidental Shipping on Shopify Payment Pending Orders

This feature is a “tag-based gate” for importing Shopify orders into your warehouse running PULPO WMS, especially useful when you have payment-pending / pay-later / cash on delivery (COD) customers and don’t want those orders to automatically enter warehouse fulfillment until they’re explicitly approved.

What problem it solves

Your Shopify order's status can be:

• Paid → safe to fulfill immediately

• Payment pending (cash on delivery, invoice, pay-later, bank transfer, etc.) → sometimes you do want to ship, sometimes you don’t

• Unknown / untrusted payment-pending customers → you want to block fulfillment until payment is received

Without this feature, payment-pending orders might still get imported (depending on how the integration is configured), which can create risk or manual cleanup.

How the feature works

You configure PULPO’s Shopify Sales Order import so that only orders that contain specific Shopify tags are allowed to be imported.

In our example, the “required tags” are:

• TrustedCustomer

• ShipmentAllowed

Rule:

✅ The order is imported into PULPO only if it has both of the required tags.

❌ If it’s missing even one of them, it won’t be imported (so your warehouse can't accidentally ship it).

Extra tags are fine, the integration only checks the minimum required set.

You had three Shopify orders:

1. Paid + has both tags → ✅ imported

2. Payment pending + has both tags → ✅ imported (you’re allowing shipment for this trusted case)

3. Payment pending + missing one required tag → ❌ not imported (blocked from fulfillment)

So the feature lets you ship some payment-pending orders (trusted customers) while automatically holding back risky ones.

Why it’s powerful in real life

• You can manually approve an order by adding the tags in Shopify.

• Or you can automate tagging using Shopify Flow (e.g., tag ShipmentAllowed only if customer is tagged VIP, or if order passes fraud checks, or if it’s COD but below a certain amount).

  Your warehouse team only sees orders that are safe/approved for fulfillment, which reduces mistakes and “oops we shipped before payment was made” moments.